Ops Gap Diagnostic

Find where your operation leaks revenue.

The Ops Gap Diagnostic shows, in dollars, where an ecommerce operation loses money: stockouts, aging stock and storage fees, ad spend on low inventory, unclaimed reimbursements, manual replenishment and listings AI assistants cannot read, plus the marketplaces and countries you are not selling in yet.

Quick Scan · Free

3 business days after your last report is uploaded

  • Your top three operations gaps
  • A yearly dollar estimate for each, with the report line behind it
  • Uploaded reports only; no account access needed

Deep Diagnostic · Price on request

10 business days

  • Every operations gap, with evidence
  • Marketplace and country opportunities
  • What Growth OS would switch on, and what would be custom
  • Fee credited in full if you build with us within six months
Magnifying lens over a warehouse and storefront revealing leaks in the flow of goods

Request your diagnostic

Choose a diagnostic

Reports the Quick Scan needs (Amazon)

  1. Inventory Ledger or Manage FBA Inventory report
  2. Business Report by child ASIN, last 90 days
  3. Sponsored Products advertised product report, last 60 days
  4. Reimbursements report
  5. Inventory Age or storage fee report

How we calculate recoverable gaps

Yearly recoverable gaps are the sum, per gap with evidence and a documented fix, of monthly loss times 12: stockout lost margin (average daily units x days out of stock x unit margin), aged inventory and storage fees, reimbursable lost or damaged units and fee overcharges, ad spend on SKUs under the agreed days of cover, and margin lost during listing suppressions. Each line cites its source report so you can check the maths.

Upload standard reports only; never share passwords. Files are kept for 90 days and then deleted. We never publish your data, and research use is optional and anonymised.

Frequently asked questions

Do you need access to my Seller Central account?

Not for the Quick Scan. Upload five standard reports and we work from those. The Deep Diagnostic uses read-only user access so we can see every channel.

Which marketplaces does the Quick Scan cover?

The Quick Scan covers Amazon. The Deep Diagnostic covers Amazon and every other marketplace you sell on.

What happens after the diagnostic?

You keep the report. If you want to close the gaps with us, we scope Growth OS plus the custom modules you need in an architecture doc with a fixed price and date.

Is there a limit on how many diagnostics you run?

Yes. We cap the number each week so every report gets a senior review; the form shows the next available start date before you submit.