The Ops Gap Diagnostic shows, in dollars, where an ecommerce operation loses money: stockouts, aging stock and storage fees, ad spend on low inventory, unclaimed reimbursements, manual replenishment and listings AI assistants cannot read, plus the marketplaces and countries you are not selling in yet.
3 business days after your last report is uploaded
10 business days

Yearly recoverable gaps are the sum, per gap with evidence and a documented fix, of monthly loss times 12: stockout lost margin (average daily units x days out of stock x unit margin), aged inventory and storage fees, reimbursable lost or damaged units and fee overcharges, ad spend on SKUs under the agreed days of cover, and margin lost during listing suppressions. Each line cites its source report so you can check the maths.
Upload standard reports only; never share passwords. Files are kept for 90 days and then deleted. We never publish your data, and research use is optional and anonymised.
Not for the Quick Scan. Upload five standard reports and we work from those. The Deep Diagnostic uses read-only user access so we can see every channel.
The Quick Scan covers Amazon. The Deep Diagnostic covers Amazon and every other marketplace you sell on.
You keep the report. If you want to close the gaps with us, we scope Growth OS plus the custom modules you need in an architecture doc with a fixed price and date.
Yes. We cap the number each week so every report gets a senior review; the form shows the next available start date before you submit.